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Apple replaces damaged iPhone Duo screens following reported hardware failures

Apple is directing affected customers to AppleCare for replacements after early buyers reported display cracks along the hinge of the new 2,000 dollar foldable device.

FTMQ Creators, written by our newsroom0 views

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Picture: Business Insider

Early buyers of Apple's new 2,000 dollar iPhone Duo are reporting inner display failures shortly after launch. Business Insider and Ars Technica reported that users experienced T-shaped cracks and bright lines of damaged or stuck pixels along the display hinge. As FTMQ Creators reported earlier, the damage appears in the center of the inner screen directly above the hinge mechanism within hours of use. [1][2][10]

Apple stated that the display defect affects a small number of units, according to Business Insider and Ars Technica. The company is replacing the damaged devices and directing affected customers to contact AppleCare for support. [1][2][6][10]

The iPhone Duo is Apple's first foldable smartphone and features a wide passport-style design, as reported by Business Insider and Engadget. The device launched last week and currently maintains a long waitlist despite early reports of display issues. [1][2][4]

The launch has generated widespread social media reaction, according to Business Insider and Ars Technica. Online posts have focused on the 2,000 dollar price tag and recurring patterns of screen damage originating near the hinge. [1][2]

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In short

  • Early buyers reported T-shaped cracks and lines of damaged pixels along the center hinge of the iPhone Duo.
  • Apple stated that the issue affects a small number of units and is directing affected customers to AppleCare for replacements.
  • The iPhone Duo sells for 2,000 dollars as Apple's first entry into the foldable smartphone market.

Sources

Every paragraph above points to the numbered items it rests on. Read the originals here.

  1. [1]Apple's iPhone Duo is getting roasted over screen cracksBusiness Insider, 3h ago (the report this story comes from)
  2. [2]Some iPhone Duo screens are already failing, Apple says only a "small number" are affectedArs Technica, 11h ago
  3. [3]Apple iPhone Duo review: Two screens, two experiences, two thousand dollarsArs Technica, 11h ago
  4. [4]Apple iPhone Duo vs Google Pixel 11 Pro Fold: The differences beyond foldable styleEngadget, 9h ago
  5. [5]Apple breaks silence on iPhone Duo cracking reportsMashable, 3h ago
  6. [6]Apple says it will replace iPhone Duo units showing screen problemsEuronext Markets: Real-time Stock Market Data | live, 20h ago
  7. [7]This website shows you where iPhone Duo is in stockThe Apple Post, 2h ago
  8. [8]Apple iPhone Duo Review: Remarkable But Not FlawlessTech Advisor, 1d ago

Background

  1. [9]Annoying Orange on Wikipedia
  2. [10]Apple replaces iPhone Duo units following reports of inner screen cracking FTMQ Creators, 1h ago

Our newsroom writes these reports with the help of software, from the 10 sources listed and nothing else, and checks them against those sources. Facts can still be wrong or move on; the originals are the record. Spotted a mistake? Write to daniel@monsterkong.com.

Related from FTMQ Creators

Earlier reports of ours on the same people and subjects.

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